Saturday, 4 August 2012

Business Strategy Chapter 5 The Five Generic Competitive Strategies

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Slide 1: The  Five  Generic  Competitive  Strategies.


Slide 2: Strategy  and  Competitive  Advantage.

¢Competitive advantage exists when a firm’s strategy gives it an edge in
Attracting customers and
Defending against competitive forces.
¢Convince customers firm’s product / service offers superior value.
A good product at a low price.
A superior product worth paying more for.
A best-value product.

Slide 3: The Five Generic Competitive Strategies.




Slide 4: Low-Cost  Provider  Strategies Keys  to  Success.



Make achievement of meaningful lower costs
than rivals the
theme of firm’s strategy.
Include features and services in product
offering that buyers consider
essential.
Find approaches to achieve a cost advantage
in ways
difficult for rivals to copy or match.


Low-cost leadership means low overall costs, not just low manufacturing or production costs!


Slide 5: Approaches  to  Securing a  Cost  Advantage.



Approach  1
Do a better job than rivals of
performing value chain activities
efficiently and cost effectively.
Approach  2
Revamp value chain to bypass
cost-producing activities that add little
value from the buyer’s perspective .




Slide 6: Keys  to  Success  in  Achieving Low-Cost  Leadership.



¢Scrutinize each cost-creating activity, identifying cost drivers.
¢Use knowledge about cost drivers to manage
costs of each activity down year after year.
¢Find ways to restructure value chain to eliminate
nonessential work steps and low-value activities.
¢Work diligently to create cost-conscious corporate cultures.
Feature broad employee participation in continuous cost-improvement efforts and limited benefits for executives.
Strive to operate with exceptionally small corporate staffs
¢Aggressively pursue investments in resources and capabilities that promise to drive costs out of the business.

Slide 7: Characteristics  of  a  Low-Cost  Provider.

¢Cost conscious corporate culture.
¢Employee participation in cost-control efforts.
¢Ongoing efforts to benchmark costs.
¢Intensive scrutiny of budget requests.
¢Programs promoting continuous cost improvement.


Successful low-cost producers champion
frugality but wisely and aggressively
invest in cost-saving improvements !

Slide 8: When  Does  a  Low-Cost Strategy  Work  Best?

  • — Price competition is vigorous.
  •  —Product is standardized or readily available from many suppliers.
  • — There are few ways to achieve differentiation that have value to buyers.
  •  —Most buyers use product in same ways.
  • — Buyers incur low switching costs.
  • — Buyers are large and have significant bargaining power.
  • — Industry newcomers use introductory low prices to attract buyers and build customer base.


Slide 9: Pitfalls  of  Low-Cost  Strategies.

  • —  Being overly aggressive in cutting price.
  • —  Low cost methods are easily imitated by rivals.
  •   —Becoming too fixated on reducing costs and ignoring.
  • —       Buyer interest in additional features.
  • —       Declining buyer sensitivity to price.
  •        —Changes in how the product is used.
  •   —Technological breakthroughs open up cost reductions for rivals.

Slide 10: Differentiation  Strategies.
Objective
¢Incorporate differentiating features that cause buyers to prefer firm’s product or service over brands of rivals.
Keys  to  Success
¢Find ways to differentiate that create value for buyers and are not easily matched or cheaply copied by rivals.
¢Not spending more to achieve differentiation
than the price premium that can be charged.

Slide 11: Benefits  of  Successful  Differentiation.
A product / service with unique, appealing attributes allows a firm to
èCommand a premium price and/or
èIncrease unit sales and/or
èBuild brand loyalty
Competitive Advantage

Slide 12: Types  of  Differentiation  Themes
  •   žUnique taste – Dr. Pepper
  • ž  Multiple features – Microsoft Windows and Office
  • ž  Wide selection and one-stop shopping – Home Depot, Amazon.com
  •   žSuperior service -- FedEx, Ritz-Carlton
  • ž  Spare parts availability – Caterpillar
  • ž  Engineering design and performance – Mercedes, BMW
  • ž  Prestige – Rolex
  • ž  Product reliability – Johnson & Johnson
  • ž  Quality manufactureKarastan, Michelin, Toyota
  • ž  Technological leadership – 3M Corporation
  • ž  Top-of-line image – Ralph Lauren, Starbucks, Chanel


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